Note:

If your EquiStair® stirrup contains a personalized engraving, a return is unfortunately excluded! You can find more information on this in the withdrawal policy.

Contact us

Let us know about your return by sending us a short message via our contact form. We will be happy to help you!

Product preparation

Place the unused stirrups in the original packaging and pack the product securely to prevent damage during transportation.

Return form

Download the withdrawal form from our website, fill it out and put it in the shipping box

Shipping

The shipping costs for the return shipment will be borne by you.

Please select a shipping service provider of your choice and make sure that you choose an insured shipping method that covers the value of your order.

Send the package to the following address:

WSW Profiltechnik GmbH
– Returns –
Alte Gissigheimer Str. 5
97953 Königheim

Parcels returned freight collect will not be accepted by our team and will be returned to the sender!

Processing the return:

After receiving your return package, we will check the contents and inform you by e-mail about everything else.